Questions ?

LeBlanc + Savaria clinics are private medical clinics. Our doctors have opted out of the Régie de l’assurance maladie du Québec. This means that your consultation and treatment fees cannot be reimbursed by RAMQ. This is why our fees are not covered by the Régie de l’assurance maladie du Québec (RAMQ). Therefore, you will have to pay the fees when you visit the clinic.

Yes, our clinics can refer you to a specialist in the public system. If the waiting time in the public system is too long, we can also refer you to a private centre, and we would advise you of the fees associated with this examination.

With your permission and your signature, we can have the documents required for your follow-up, or even your complete medical file, transferred to our clinics.

Both medical consultations with a doctor or a Nurse Practitioner offer significant benefits for patients. While doctors provide in-depth medical expertise, Nurse Practitioners, with their advanced training and extensive clinical skills, can also diagnose certain illnesses and prescribe treatments. Access to Nurse Practitioners enables the provision of more accessible and affordable quality care. Nurses are known for being attentive, empathetic, and recognized medical professionals with sharp clinical judgment. In our clinics, a consultation with a Nurse Practitioner is available for the following services: emergency, medical consultation, adult or child health assessment, women’s health, men’s health, STI/STD screening, mental health, and hormone therapy.

Yes, of course! We welcome patients without a RAMQ card!

Although our clinics are private, our services are more affordable than a hospital visit for a minor emergency, if you do not have a health insurance card.

To make an appointment at one of our clinics, call us at 450-434-2009 or book an appointment online here.

If you need to cancel or postpone your appointment, please inform us at least 1 hour in advance for an emergency appointment, and at least 24 hours in advance for a check-up or dermatological consultation. Failure to do so will result in a charge equivalent to 50% of the consultation fee. Please understand that this minimum notice gives us the opportunity to allocate this time slot to another patient.
 
If you are unable to keep your appointment, please call us at 450-434-2009 (option #2). Outside business hours, please leave a message on our voice mail – the time at which the message is left will be taken into account in the cancellation policy.

Yes, an annual administrative fee of $50 is required to open a file and benefit from our private medical services. This fee is valid for the current calendar year (until December 31).

This fee covers:
• Continuous, secure management of your medical records,

• Follow-up of results, examinations and prescriptions,

• Access to our PIC nursing program, a unique service that ensures a constant clinical link with the medical team,

• Coordination between the clinic, your pharmacy and other healthcare professionals.

Most of our fees are reimbursable by private insurance plans. We will provide you with a receipt so that you can submit your claim to your insurer.

Private health care costs can be reported on your tax return as medical expenses.

Blood draws can be taken at our clinics or at a hospital. If you decide to have them done at our centre, you will be contacted by a nurse in the following days to give you the results once they have been interpreted by the doctor. Depending on the tests that are carried out, the delay can be from 48 working hours to a few weeks. However, if you choose to use the services of the public system, your results will be sent to our clinics, and a copy will be placed in your file at the medical centre where the blood analysis was carried out.

A medical request is required in order to proceed with laboratory analyses. If you do not have a doctor, you can make an appointment at our clinics for a medical consultation. The corresponding fees will be charged.

This unique and innovative program sets our clinic apart from the rest.

Our nurse clinicians provide human support, rigorous results monitoring and optimal care coordination. Our PIC nurses are the strategic, human link between you and your doctor.

•Transmit medical results with accuracy and empathy, following direct clinical instructions from your partner physician

• Have the clinical ability to interpret and communicate certain normal results (PAP test, mammography, FOBT)

• Possess advanced clinical reasoning skills, enabling them to provide personalized advice tailored to your state of health

• Can make certain clinical decisions to adjust management proactively

• Manage medication renewals and refills, so you don’t go without treatment between two appointments

• Maintain close, daily and fluid communication with their regular physician

• Get to know regular patients, their history and their realities, enabling rapid, personalized follow-up.

Yes, we don’t believe in the adage “no news is good news”.

We follow up your results as soon as possible after receipt.

They are qualified nurses, who call you with all the sensitivity and professionalism required. That’s one of the great advantages of our clinic.

• You don’t have to wait in doubt: you’re informed quickly

• You have access to a nurse clinician, not an impersonal answering machine.

• You receive your results within a short time, with explanations adapted to your level of understanding.

• You can ask questions, seek clarification, or voice your concerns.

• Avoid unnecessary travel: certain requests or prescriptions are sent directly via our secure system